Your web browser saves copies of every web page and image it comes across in a place called your Cache, sometimes called your Temporary Internet Files. It does this to speed up the loading of web pages. If you've already been to that web site, and nothing has changed, then why bother re-downloading it all again? Your web browser checks every web page every time you visit to see if it has a copy saved on your hard drive. If it does, then it checks to see if the one on the hard drive is not current. If it's not, then it loads the new page off the Internet. 

Like any file on your hard drive, these files can get corrupted. As a rule, your browser will only keep so many of these files. Once it reaches that limit, your computer has to make choices as to which files it needs to keep, and which ones it can throw out. Depending on your computer, this can take quite a bit of time. If it comes across a corrupted file, your computer can crash. It's best to keep an eye on your cache files and clean them out every so often. 

It depends on what web browser you use. To find out what browser you're using, do the following: 

Click on Help. 
Click on About Communicator or About Navigator or About Internet Explorer and copy down what version it says. 
Click on Back to bring you back to this page. If you're using Internet Explorer, instead click OK. 
Now find your browser below: 

Netscape Navigator

Click on Options. 
Click on Network Preferences. 
Click on the Cache tab. 
Click on the Clear disk cache now button. If you're using Windows, you should also click the Clear memory cache now button. 

Netscape Communicator

Click on Edit. 
Click on Preferences. 
Double-click on Advanced. 
Click on Cache. 
Click on Clear Disk Cache button. If you're using Windows, you should also click the Clear Memory Cache button also. 
Click on OK. 

Macintosh Internet Explorer version 2.0

Click on Edit. 
Click on Options. 
Click on Advanced. 
Click on Empty button. 
Click OK. 

Internet Explorer 3.0

Click on View. 
Click on Options. 
Click on the Advanced tab. 
Click on Settings. 
Click on Empty Folder. 
Click on OK. 

Internet Explorer 4.0

Click on View. 
Click on Internet Options. 
Click on Delete Files. 
Click on OK. 

Internet Explorer 5.0 and up

Click on Tools. 
Click on Internet Options. 
Click on Delete Files. 
Click on OK.

If you require any help or have any questions feel free to call our office.  We can be reached locally at 570-988-1800 in Sunbury or 717-274-3300 in Lebanon or outside the local calling area at 1-866-311-5900.  We can also be reached by email 24 hours a day at help@evenlink.com.