Think of your Internet Service Provider (ISP)-(in this case, EvenLink), as the fuel that powers your "car" to the new superhighway.
The Browser (Netscape, Internet Explorer, etc.) you can picture as the "car" you use to travel down that highway.
Your e-mail address is much like your U.S. postal address. It has several parts that help your mail program (Outlook Express, Netscape Messenger, Eudora, etc.) deliver your messages.
A few helpful sites to keep in mind:
TECHNICAL & CUSTOMER SUPPORT
Before calling technical support please do the following:
· Restart the computer.
(Click on "start", "shut down", and "restart", "ok")
If still not working, PLEASE call 988-1800 locally or 1-866-311-5900 and have the following information ready for technical support:
· Know your user
name and password
If you require any help or have any questions feel free to call our office. We can be reached locally at 570-988-1800 in Sunbury or 717-274-3300 in Lebanon or outside the local calling area at 1-866-311-5900. We can also be reached by email 24 hours a day at firstname.lastname@example.org.