Why do I get a program.exe
error everytime I try to open attachments?
===================================================
Most often this comes from having
EarthLink on your computer and then once that program is removed this error
sometimes comes up. Follow the directions below to help fix the problem.
Two extensions need
to be checked. .EML and .URL
WINDOWS 95
Double click on MY COMPUTER
Click on VIEW (at
the top) then select OPTIONS
Click on the FILE TYPES
tab
Locate the ".eml" extension
(Most likely listed as "Internet
E-Mail Message")
(or "EarthLink E-Mail Message")
Click on the EDIT
button
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Outlook
Express\msimn.exe" /eml:%1
(This may vary because OE
could be located anywhere)
(You may need to click the
BROWSE
button and locate "msimn.exe")
(Be sure to append " /eml:%1"
to the end of it, space included, no quotes)
Click OK
Click OK
Locate the ".url" extension
(Most likely listed as "URL:HypterText
Transfer Protocol")
Click on the EDIT
button
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Internet
Explorer\iexplore.exe" -nohome
(This may vary because IE
could be located anywhere)
(You may need to click the
BROWSE
button and locate "iexplore.exe")
(Be sure to append " -nohome"
to the end of it, space included, no quotes)
(and make sure the path
is surrounded in quotes)
Click OK
Click OK
NOTE!: There may be
TWO listings for URL:HyperText Transport Protocol.
BOTH need to be fixed!
Click OK
WINDOWS 98
Double click on MY COMPUTER
Click on VIEW (at
the top) then select FOLDER OPTIONS
Click on the FILE TYPES
tab
Locate the ".eml" extension
(Most likely listed as "Internet
E-Mail Message")
(or "EarthLink E-Mail Message")
Click on the EDIT
button
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Outlook
Express\msimn.exe" /eml:%1
(This may vary because OE
could be located anywhere)
(You may need to click the
BROWSE
button and locate "msimn.exe")
(Be sure to append " /eml:%1"
to the end of it, space included, no quotes)
Click OK
Click OK (or CLOSE)
Locate the ".url" extension
(Most likely listed as "URL:HypterText
Transfer Protocol")
Click on the EDIT
button
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Internet
Explorer\iexplore.exe" -nohome
(This may vary because IE
could be located anywhere)
(You may need to click the
BROWSE
button and locate "iexplore.exe")
(Be sure to append " -nohome"
to the end of it, space included, no quotes)
(and make sure the path
is surrounded in quotes)
Click OK
Click OK (or CLOSE)
NOTE!: There may be
TWO listings for URL:HyperText Transport Protocol.
BOTH need to be fixed!
Click CLOSE
WINDOWS ME
Double click on MY COMPUTER
Click on TOOLS (at
the top) then select FOLDER OPTIONS
Click on the FILE TYPES
tab
Locate the ".eml" extension
(Most likely listed as "Internet
E-Mail Message")
(or "EarthLink E-Mail Message")
Click on the CHANGE
button
Locate Outlook Express in
the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "msimn.exe"
which *might* be in)
(C:\Program Files\Outlook
Express\)
Click on the OK button
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Outlook
Express\msimn.exe" /eml:%1
(Most likely you will only
have to add the last part after the ending ")
(In other words, append
" /eml:%1" to the end of it, space included, no quotes)
Click OK
Click OK
Locate the ".url" extension
Click on the CHANGE
button
Locate Internet Explorer
in the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "iexplor.exe"
which *might* be in)
(C:\Program Files\Internet
Explorer\)
Click on the OK button
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
rundll32.exe shdocvw.dll,OpenURL
%l
Click OK
Click OK (or CLOSE)
Click CLOSE
WINDOWS 2000 PROFESSIONAL
Double click on MY COMPUTER
Click on TOOLS (at
the top) then select FOLDER OPTIONS
Click on the FILE TYPES
tab
Locate the ".eml" extension
Click on the CHANGE
button
Locate Outlook Express in
the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "msimn.exe"
which *might* be in)
(C:\Program Files\Outlook
Express\)
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Outlook
Express\msimn.exe" /eml:%1
(Most likely you will only
have to add the last part after the ending ")
(In other words, append
" /eml:%1" to the end of it, space included, no quotes)
Click OK
Click OK
Locate the ".url" extension
Click on the CHANGE
button
Locate Internet Explorer
in the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "iexplore.exe"
which *might* be in)
(C:\Program Files\Internet
Explorer\)
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
rundll32.exe shdocvw.dll,OpenURL
%l
Click OK
Click OK (or CLOSE)
Click CLOSE
WINDOWS XP
Click on START then MY
COMPUTER
Click on TOOLS (at
the top) then select FOLDER OPTIONS
Click on the FILE TYPES
tab
Locate the ".eml" extension
Click on the CHANGE
button
Locate Outlook Express in
the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "msimn.exe"
which *might* be in)
(C:\Program Files\Outlook
Express\)
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Outlook
Express\msimn.exe" /eml:%1
(Most likely you will only
have to add the last part after the ending ")
(In other words, append
" /eml:%1" to the end of it, space included, no quotes)
Click OK
Click OK
Locate the ".url" extension
Click on the CHANGE
button
Locate Internet Explorer
in the list and select it then click OK
(If for some reason it is
not listed, click on the OTHER button)
(You need to locate "iexplore.exe"
which *might* be in)
(C:\Program Files\Internet
Explorer\)
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
rundll32.exe shdocvw.dll,OpenURL
%l
Click OK
Click OK (or CLOSE)
NOTE!: There may be
TWO more listings for URL:HyperText Transport Protocol.
BOTH need to be fixed!
Locate URL:HyperText Transfer
Protocol
Click on the ADVANCED
button
Click on OPEN under
ACTIONS
Click on the EDIT
button
The line APPLICATION
USED TO PERFORM ACTION needs to look like:
"C:\Program Files\Internet
Explorer\iexplore.exe" -nohome
(This may vary because IE
could be located anywhere)
(You may need to click the
BROWSE
button and locate "iexplore.exe")
(Be sure to append " -nohome"
to the end of it, space included, no quotes)
(and make sure the path
is surrounded in quotes)
Click OK
Click OK
Click CLOSE
If you require any help
or have any questions feel free to call our office. We can be reached locally at 570-988-1800 in Sunbury or 717-274-3300 in Lebanon or outside the local calling area at 1-866-311-5900.
We can also be reached by email 24 hours a day at help@evenlink.com. |
