If you already have "Client for Microsoft Networks" installed, then you need to do the following to fix your problem: Click on Start, then Shut Down. Now select the option that says "Restart Windows and log on as a new user" (or something to that affect). If asked for a user name and password when Windows restarts; put in your user ID for the user name but don't bother with a password. This is not talking about your password to get onto the Internet, rather a password to get into Windows. Don't put a password in; just say Ok. When prompted to confirm the password, say OK again. If you read the little tip message on the screen at this point you will see what I mean. DON'T SAY CANCEL TO THESE QUESTIONS. That will mess you up.
Now connect to EvenLink and you will notice the password option is available.
If you require any help or have any questions feel free to call our office. We can be reached locally at 570-988-1800 in Sunbury or 717-274-3300 in Lebanon or outside the local calling area at 1-866-311-5900. We can also be reached by email 24 hours a day at firstname.lastname@example.org.